Customer Service

Customer Service Reach out and get in touch…you’ll always get a chipper response.

Shipping

Domestic Shipping

We use USPS for all of our shipping inside the United States.

$6 flat rate for orders under $75 // FREE for orders $75 and above.

Delivery times are between 1-5 days depending on your distance from Southern California

We do our best to ship all of our orders on the same day they are received. Orders received on the weekends and holidays will ship on the next business day.

We must charge sales tax for all orders that are shipped to a CALIFORNIA address.

We pride ourselves on making sure every one of our orders reaches its destination on time and intact…however, that all starts with you entering your correct address. Please double-check!

If you have any questions, please e-mail us at sales@sosohappy.com, and thanks in advance for your order!

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Returns, Replacements & Refunds.

We gladly accept returns on items that are damaged, defective or do not fit correctly. Please follow the instructions below to receive a refund or a replacement product. You will be responsible for return shipping of the product, but we will ship back your replacement for free. Sorry, but we cannot reimburse you for your return shipping cost.*

*Damaged items will have all return shipping costs refunded to the method of payment.

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FAQ

Q: When will my order ship?

A: We ship Monday through Friday. Orders received before noon Pacific time will usually ship the same day. If your order comes in after noon, or you order on the weekend, your order will go out the next business day.

Q: How do I check out?

A: Once you have loaded your cart and are ready to check out, click on the Check Out (or PayPal) button. On the next page, it will ask you if you if you already have an account with us and would like to log in. If this is your first order, simply fill out the required fields. You will be given an option to register later.

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